VoIP services compared - and we’re the ‘overall best choice’!
The folks at lucafiligheddu.com decided to compare a bunch of VOIP services. They bought a PAYG SIM card from T-Mobile and, beyond the initial set-up, didn’t use a PC while on the go.
Services compared were Jajah Direct, Mobivox, RebTel ,Talkster and WifiMobile. Rebtel was considered to have the best features and to be the overall best choice. The review concludes:
“RebTel offers the most complete range of features at a very competitive price, letting you choose what to do, whether to use your Rebtel credit for calling out or sharing the cost with the person you are calling by using the call back feature.”
They go on to say:
“I praise RebTel for having really improved their service since its first launch, so that it deserves to be selected as the best choice in this comparison.”
We’re blushing! Cheers dudes. We’re glad you like the service.
Ping this!
Didier says:
January 18th, 2008 at 10:29 pm
Hello Rebtel,
Happy New Year 2008. My question is, do you have a program for resellers? If the answer is yes, would you mind sending you documentation.
Regards,
Didier
Anonymous says:
January 23rd, 2008 at 12:06 am
Dont know about if its best or not - but Rebtel does connect you to many different wrong numbers before you can actually reach the the destination numbers. It just does not happen once it happens everytime i try to call - Eventually it connects though. Isn’t that enuf reason for not sticking with Rebtel.
Anders says:
January 24th, 2008 at 10:06 am
Hi Didier,
Happy New Year to you too!
You can find out about our affiliate program by clicking on the “Affiliates” link at the bottom of our homepage.
Anders
Head of Partner Sales
Rebtel
Bill Bulkeley says:
January 24th, 2008 at 8:22 pm
I have some questions about your service, and would like to talk to someone, but I cannot find a phone number for you anywhere. I’m 81 years old and have trouble using a computer. Please call me!
-Bill Bulkeley (541) 784-6400 10 AM to 10 PM PST
Al says:
January 28th, 2008 at 7:12 am
I a very frustrated. Does anyone have the same problem I have to make payment by credi/debit card like I do? I have been trying to make payment like I have always done in any store and on the Net but everytime the message “your credit has failed” comes on the screen. Am I the only one with this problem ? I have registered but I can’t “add credit” to my account. HELP.
beaumanoix says:
January 28th, 2008 at 6:08 pm
why do you care about the new customers
and forget completely the old one.one faithful
customer is better than ten more who might be
a customer in the future. give us some freebees
to.
Rajpal says:
January 29th, 2008 at 5:47 am
hi i was wondering that when India will be a Rebtel country? is rebtel planning to go India? please let me know Yes or No. if yes, then how long will it take?
Rajpal.
Aslam says:
January 29th, 2008 at 8:01 pm
Hi, I am a frequent user of rebtel and i like the service. easy to use and fast connect. However the rates for Calling saudi arabia are lil high.. is there any chance to revise the international rates to Saudi arabia…. Thanks!
Niclas says:
January 30th, 2008 at 4:00 pm
Rajpal,
We are always working to add new countries to the Rebtel map but we don’t have a date when we might be able to provide our service there.
Visit http://www.rebtel.com/en/Rates/Rebtel-countries/ and type in your e-mail address at the bottom of page and we’ll send you an e-mail if/when India becomes a Rebtel country.
Best regards
Niclas
Rebtel Customer Team
Niclas says:
February 1st, 2008 at 10:27 am
Hi Anonymous,
I’m sorry to hear that you’ve been connected to many different wrong numbers before you actually reached your destination numbers.
If you experience problems like this, send them to support@rebtel.com and we will help you in the best possible way.
Sorry for the problems this may have caused you.
Best regards
Niclas
Rebtel Customer Team
Niclas says:
February 1st, 2008 at 10:56 am
Hi Al,
You can always use Pay Pal to add credit to your account if you have problems with your credit card.
Log in to your Rebtel account, click on Add credit, select Pay Pal as your payment option and follow the instructions.
You can also send us your questions/problems to support@rebtel.com and our team will do their best to help you.
Best regards
Niclas
Rebtel Customer Team
Niclas says:
February 1st, 2008 at 11:07 am
Hi Aslam,
Thanks for your feedback and it’s nice to hear that you like the service.
We are always working to provide the best possible rates for our customers and we hope to be able to lower our rates to Saudi Arabia but we don’t have a date when we might be able to that.
Our suppliers are constantly changing their prices so from time to time we also need to update our rates.
Contact us at support@rebtel.com and the support team will do their best to assist you.
Best regards
Niclas
Rebtel Customer Team
pt says:
February 5th, 2008 at 3:52 pm
I was a huge rebtel fan, operative word being WAS there. Here is my story, I will try to be factual and leave the emotion out as hard as that may be.
My in laws are from Russia, my wife like talking to her family. It is very important to me that she be able to communicate with them on a regular basis since it helps with her overall sence of well being.
Many months ago I saw CNN do a story on the top 10 next big companies and one was rebtel, they even show you how to make free international calls. So I looked into. I went to their website and looked at the posted rates, which were 1.9 for Russia. I thought wow this is great. So I signed up and told my wife the great news, she could call even more often now because these rates are awesome. Fast forward approximately 4 months. First thing I notice is that all my contacts went from being labled Russia to Kazahkstan, now my inlaws do not live in Kazahkstan they live in Russia, on of the older cities in Russia. At first I thought well computers are not perfect so maybe it was just a glitch, until my wife made a call and we were charged quadruple (a new rate of 7.9 cents a minute) what we had been on previous calls. Apparently Rebtel now designated my Russian inlaws as living in Kazahkstan even though they live in Russia, neat trick. So I did what any one would do I contacted them and asked what happen and why were my in laws being listed as Kazahkstan when they live in Russia. I didn’t get an answer to my Kazahkstan question but the politely told me that they are constantly buying time from different vendors and sometimes the rates change, when this happens it is just too monumental to try and notify every user. The customer service rep also pointed out that the TOS state that rates can change with no advanced warning.
Now I thought ok I dont like it but yes they can change any time without advance notice and their TOS state this. So I look into this a bit further and find that the advertised rate for Kazahkstan is 4.8 cents a minute and Russia is still listed as 1.9 cents a minute yet my inlaws who are listed as kazahkstan have a rate of 7.8 cents a minute. WOW is this what you call a bait and switch, where I come from this gets your business license pulled and everyone filiing law suits.
Niclas says:
February 6th, 2008 at 1:18 pm
Dear Rebtel user,
Thanks for letting us know.
I can understand that it must be confusing to read that the Russian numbers you’re calling is being labeled as numbers from
Kazakhstan. This is most likely due to a technical problem being caused by that Russia and Kazakhstan use the same country code (+7). This won’t have any effect on the rates, you will still be charged for calling Russia. We are working to solve this and apologize for the problem this may have caused you.
The rates to fixed phones in Moscow and Saint Petersburg are $1,9 cents a minute. The rates for calling all other landlines in Russia are $7,9 cents a minute and this is the reason why you’ve been charged that specific rate when you’ve been calling your contacts in Russia. We updated the rates in January.
Access the rates page http://www.rebtel.com/en/Rates/Rates/ and select Russia. Then click on http://www.rebtel.com/upload/pricelist/price_RU.pdf to the right of the rates to see the full price list. We are always working to lower our rates but we don’t have a date when we might be able to do that to other cities than Moscow and Saint Petersburg in Russia.
Best regards
Niclas
Rebtel Customer Team