Party Is On - Rebtel Officially Best In Class
July 3rd, 2008 | by alexander drewniak |There has been little to no guidance for people looking for the cheapest rates in the jungle of Mobile VoIP providers. A lot of companies make claims saying they have the cheapest rates but most of the times they fail to back it up. Well, here at Rebtel we actually try our best to always practice what we preach and now we have something to officially show for it.
An independent third-party research company based in London called Technology Appraisals has done a pretty, pretty extensive comparative study on 15 Mobile VoIP Providers and their prices. You might have figured out where I’m going with this and you are completely right. We won!
Out of all companies featured in the study, Jajah and Truphone to name two, Rebtel was crowned best in class and overall price leader. This is obviously great for all you guys being our users but it’s just as great for us as a company. There are a lot of factors that make up Rebtel in terms of our own values and benefits we want give our users but there are two in particular that we never have (and never will) compromise on: reliable quality of service and reliably low rates. We like to think we have the best quality (hopefully you agree with us) and now it’s finally official that we do have the lowest rates. Among others, the cool people over at TMCNet covered the story and you can find it here.
So what are the learnings here? Well, we think you should give yourself a nice pat on the back, have a cold drink in the sun with someone you really like and feel extra smart because you use Rebtel 
Ps. Don’t forget to friend us up on Plurk and Twitter to have a chat and get the latest updates from us
By jeanPierre on Jul 4, 2008
I have concern about rebtel’s phone number. I was trying to talk to someone from rebtel, and there is no phone number. I think it would be nice and wise from rebtel to make a hotline available to get in touch with customers.
By alexander drewniak on Jul 7, 2008
Dear Jean-Pierre,
That is something we will definitely have in the future to make our customer support even better than it is today.
A majority of the companies that have hotlines for their customers to call outsource this activity to other countries and since we are very focused on providing a quality customer service we want to keep activities like this in-house to be able to guarantee just that.
Best regards,
Alex
By Andre H on Jul 7, 2008
hi guys,
again well done for the cheap rates and for the fantastic free service!!!
One idea. You should be aquiring smsbug a company which lets you send very cheap text messages abroad. i think it would fit perfectly with rebtels business model and would allow more customers to rebel against their operators
good luck and keep the rates low